24-Hour Guarantee

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24-Hour Reports, Guaranteed

Our goal is to serve our clients with integrity and provide a quality service.

A delayed inspection report can ruin a deal. And frankly, there’s no reason to delay it. Our extensive training includes the ability to deliver a report on the spot during the driveway summary in most cases.

  • We won’t make you wait for your report. Most reports are delivered on the same day. If we can’t deliver it within 24 hours, we will refund you $100.

Our 24-Hour Guarantee is defined as delivering the first stage inspection report within 24 hours from the date and time the inspection was concluded. If an inspection report can’t be delivered within 24 hours of the conclusion of the home inspection, INSPECTOR will refund or discount $100 from the home inspection fee. Limitations apply. ‘24-Hour’ is defined as delivering the first stage inspection report within 24 hours from the date and time the inspection concluded. Some reports are multi-stage, which means they have a first iteration and are updated with additional data at a later time. Examples of additional data are water quality test results, radon test results, or any issues that were being researched before being included in the inspection report. Inspection reports are not released until full payment is received. If client hasn’t paid, or pays by check, the same day guarantee applies to the 24-hour period following the payment or funds clearing the bank. Occasionally our third party reporting software is offline or down for maintenance, if technical limitations occurred that prevent inspector from publishing the report, then the same day guarantee does not apply. Any inspections that are scheduled with coupon or promotional codes, professional courtesy discounts or a discounted rate of any kind are not subject to the same day guarantee refund policy. Many inspections have a roof evaluation that is conducted by your inspector at the office or home, this evaluation is considered part of your inspection and the time it takes to complete the roof evaluation is part of your inspection time period and will be factored into the cut-off time for the 24-hour guarantee period.